Booking
Number of people, price, accommodation and other products and services that will be delivered by the hotel are specified in the confirmation that you will receive after the booking. Children up to the age of 12 can sleep in the parents’ bed without any extra charge. For an extra bed in the room, please contact the hotel directly (subject to a fee and availability).
Price validity of the agreement
All agreed prices are binding by both parties. However, the hotel has the right to change the prices due to changes in taxes, fees and/or other circumstances beyond our control.
Cancellations and No-Show
Unless otherwise agreed at the time of booking, or if the rate you have selected is subject to different conditions, cancellations must be made no later than 6:00 PM (local hotel time) on the day before arrival. If you fail to arrive without cancelling your reservation, or if you cancel after 6:00 PM on the day before arrival, you will be charged for one night’s accommodation.
Non-refundable rates booked at a discounted price on the website and paid in advance are not eligible for refunds.
Late arrivals
The room is reserved until 6 pm on the date of arrival. If you intend to arrive later, you must inform the hotel in advance to ensure that your room is not given to another guest.
Payment
Web price Prepaid:
Your Debit/Credit card will be charged at the time of booking.
Payment upon arrival:
Akademihotellet is cash-free. The hotel accepts the following credit/payment cards: Visa, American Express, MasterCard and Diners.
Any payment by invoice must be approved by the hotel in advance, not at check-in. In case of invoicing, a credit check will be carried out. The hotel only sends invoices domestically.
Arrival and departure
The hotel room is at your disposal from 3 pm on the date of arrival.
You are required to check out from your room by 11 am at the latest on the day of departure.
Earlier departures
If you have made a reservation for a certain time period, but depart before the end of that period, you are required to pay the same amount as for a late cancellation. That is, you will pay for one more night counting from the day that you inform us about your early departure.
Identification and minors
Upon request, you are obliged to show a valid ID to be able to stay at our hotel. Guests that are under 18 years of age must stay together with a guardian that can show a valid ID. The hotel reserves the right to cancel the booking on site if the guest cannot show a valid ID. Please contact the hotel beforehand if you need a consent form for minors.
If an adult books a room on behalf of a minor (a person under 18 years of age), the adult assumes full responsibility for any damage caused by the minor in the guest room or in the hotel’s public areas.
Liability for damage
As our guest, you are responsible for ensuring that the room is left in normal condition upon check-out. In cases of damage, vandalism, or incidents requiring sanitation or specialized cleaning in the guest room or other hotel areas, the guest will be charged for the cost of the damage. This includes, for example, excessive soiling of beds, furniture, or carpets caused by bodily fluids or similar substances.
This policy also applies to pets. If any damage occurs in a room as a result of a pet, the guest will be charged for all related costs.
If the damage is so extensive that inventory items (such as mattresses or bedding) must be replaced, or if the room cannot be rented to the next guest due to required sanitation or repairs, the hotel reserves the right to charge the guest for the actual replacement costs as well as any loss of revenue.
Non-smoking hotel
In the case of violation of non-smoking regulations, the hotel will charge the guest for the cost of washing textiles, etc.
By completing the booking, you agree that any costs for damages or additional cleaning may be charged to the payment card registered at the time of booking.
Force majeure
Any event outside the hotel’s control – such as strikes, lockouts or fires – that makes it impossible to fulfill the obligations of this agreement gives the hotel the right to terminate the agreement without liability.
Apartment reservation long stay
Please contact the hotel for terms and conditions for apartment long stay reservations.
Accessible room
The hotel offers two accessible rooms. If you have special needs, please specify your wishes when making a reservation in order for your wishes to be met to the best of the hotel’s abilities.
Pets
If you wish to bring a pet, please inform the hotel when making reservations. Pets are allowed in some rooms, at an additional charge.
Food
If you have special food requirements (allergies, vegetarian, gluten free, etc.), please inform the hotel when making reservations.
If you have any questions or concerns, please feel free to contact the hotel at +46 18 15 51 90.
We look forward to your stay. A warm welcome!